2018 Internet Retailer KPIs & Site Search Survey
In this report, we share the exclusive findings of the new Internet Retailer survey that evaluates the impact of site search on performance metrics for e-commerce companies.
The goal of the research was to understand how online retailers utilize their site search function, and how it affects their key performance indicators (KPIs).
• Top KPIs that impact bottom line metrics
• Progression along the search maturity model
• Largest obstacles towards performance goals
The report highlights challenges and opportunities site search presents for e-commerce: